GENIUS WEFT (ombre&balayage)

If you have simply changed your mind we do NOT provide refundsSpecial consideration will be given in exceptional circumstanceshowever you must be able to provide satisfactory proof of purchase. Please contact us first and we will try our best to satisfy your needs. Further, the hair you ordered must be:
1.in saleable condition;
2. unused with all original packaging;
3. returned to us ; the exchange or refund is sought within 7 days ofpurchase.
The return shipping fee is afforded by you. And we just refund thehair cost without shipping cost when we receive your returned hair.

1.Use a wide-toothed comb

2.Wash with gentle shampoo

3.Regular deep conditioning

4.Air dry

5.Trim the extensions regularly

6.Avoid sleeping with wet hair

7.Avoid excessive exposure to heat.

Wash hair with lukewarm water and use sulfate-free shampoo and conditioner. Use a water-based leave-in conditioner to keep hair soft and hydrated. Always apply heat protectant before using hot tools. Avoid the use of oils or

 1.Correct installation:Professional installation is crucial to prevent scalp issues. 2. Skin test: Always conduct a skin allergy test before using any hair extension products. 3. Maintenance and cleaning: Use manufacturer-recommended care products and avoid excessive heat or chemical treatments. 4. Avoid excessive stretching:Gently handle extensions, especially when wet, to prevent damage. 5. Sleep protection: Protect extensions while sleeping to avoid tangling and reduce scalp pressure.